Sleeppia Support

Last updated: September 13, 2026

Contact Email: [email protected] We usually reply within 2 business days.

About Sleeppia Sleeppia is an iPhone sleep companion. Use Wind Down for soundscapes and guided breathing, start a session on Tonight to track sleep from your nightstand, and review Insights in the morning.

Free plan • 3 wind-down sounds • Bedside sleep tracking (no Apple Watch required) • Nightly quality score • Light and deep stage times • Fixed wake alarm • Last 7 nights of history • Basic sleep trends (quality score)

Premium Monthly plan • All 8 wind-down sounds • Full sleep report with stage timeline chart • Awake, light, deep, and REM stage breakdown • Overnight audio insights: snore, talk, and cough events • Smart wake inside a flexible window • Unlimited sleep history and sleep calendar • Full trend charts (quality, efficiency, asleep time, audio events, morning pulse) • Morning pulse (PPG) measurement and optional wake-up reminder • Apple Health import and sync

How to track overnight (important)

Open Wind Down and start a quiet soundscape at low volume, or enable Audio insights on Tonight (Premium).
On Tonight, set your wake time and tap Start sleep session.
Place your iPhone flat on a nightstand near the mattress edge, screen facing up. Do not put it under a pillow or thick mattress.
You may lock the screen. Keep the phone plugged in if possible and turn off Low Power Mode.
In the morning, open Sleeppia and tap Stop & save.
If Morning pulse reminder is enabled (Premium), you will be prompted to measure your pulse after you stop the session.

If you start tracking without background audio or Audio insights, iOS may pause the app after you lock the screen and your night data may be incomplete.

Using Insights • Trends: choose a period and metric. Free includes quality score; Premium unlocks all metrics. • Sleep calendar: tap a date to open that night’s detail report. • Free night detail shows the quality score only. Premium shows the full report with metrics, stage timeline, estimated stages, and morning pulse.

Billing and subscriptions Premium Monthly is $10.00 USD, or the local price Apple shows. Open Upgrade from Settings or the paywall inside Sleeppia. Payment is charged to your Apple ID. Subscriptions auto-renew unless you cancel at least 24 hours before the end of the current period. Manage or cancel in iPhone Settings → Apple ID → Subscriptions. We cannot cancel an Apple subscription for you.

Restore purchases Tap Restore Purchases on the Upgrade screen while signed in with the same Apple ID you used to subscribe.

Common questions • Low sleep score or short asleep time: tracking may have stopped after the screen locked. Keep a low-volume soundscape or Premium Audio insights running overnight. • No full report on Free: Free shows the quality score only in night detail. Upgrade for the stage timeline, all stages, audio events, and full trends. • Morning pulse shows “Not measured”: open the PPG screen from Insights or enable Morning pulse reminder on Tonight after waking. • HealthKit: connect from Settings if you want to import or save sleep samples (Premium). • Smart wake did not fire: allow notifications, keep the session running overnight, and confirm Premium smart wake is enabled. • Soundscapes stop: reopen the app or restart the sound from Wind Down. • Change app language: Settings → Display language inside Sleeppia (14 languages supported).

Medical note Sleeppia estimates sleep from iPhone sensors. Results are for wellness only. It is not a medical device.

Privacy Policy https://righteous-amount-dec.notion.site/Sleeppia-Privacy-Policy-3d30473e3ba4802e878ef1f097995405?source=copy_link